Frequently asked questions

Hello, how can we help?

Returning products is easy with us! You have a generous 14-day window from the date of purchase to return any items. Just make sure the products are unused and still snug in their original packaging, and we'll handle the rest. We aim to make your experience as hassle-free as possible!

We aim to get your order on its way as swiftly as possible! Place your order before 2pm, and we'll ensure it's dispatched the same day. Typically, you can expect your parcel to be shipped by next working day, bringing excitement to your doorstep in no time.

Absolutely! We provide a wide range of specialised foods and supplements tailored specifically for pets with allergies, health challenges, or unique dietary requirements. Our products are designed to ensure your furry friends receive the care and nourishment they deserve, whether they have a sensitive tummy or need extra nutrients for vitality.

If you need to tweak or cancel your order, just do so before it’s on its way. Reach out to us ASAP and we’ll help make those changes in a flash!

Email: contact@rafianimalfood.co.uk

Phone: +44 7923 221 545

Postal address:
Unit 1 Mill Rythe Lane
Hayling Island
England
PO11 0QG

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